Saturday, March 10, 2012

Reference and Information Services: An Introduction (Library and Information Science Text Series)


pReflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of iReference and Information Services/i takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to e
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